Product Recall

Product Recall - Eaton Industries

One of our Insurers, Allianz, has recently brought a product recall to our attention, issued by electrical product manufacturer, Eaton Industries Pty Ltd.

The recall is for the Eaton Quicklag ELQ Earth Leakage Circuit Breaker, a popular component used in light commercial switchboards across Australia that was manufactured between 1 April 2004 and 15 December 2016. Each product has a serial number on the side, showing the date that it was manufactured.

There could be millions of these in use across Australia from schools through to offices and retail establishments. A non-compliant material may be the problem and when operating under short circuit conditions, the product may express ionised gases through the exhaust port, potentially resulting in a fire.

To avoid this risk, please check your electrical installations to see if any of these recalled products have been installed.  The affected models can be identified by the presence of a green test button. If they don’t have a test button, or if they do with a white or orange test button, then you will not be impacted by this recall.  Refer to ‘How to identify recalled product’.

If the recalled product is identified, please complete this online form on the Eaton website. Following registration and confirmation of the recalled product, Eaton will arrange for a qualified electrician to attend your client’s site and replace the recalled product with the compliant product at no charge.

Here is the product recall notice issued by Eaton. You can find further information on the Eaton website, or by contacting Eaton on 1800 870 851 between 9am to 5pm AEST.